Term and Conditions

Welcome to Milo Picks. These Terms of Service (“Terms”, “Agreement”) govern your use of our website www.milopicks.com (the “Site”), and any related services or purchases made through the Site (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Acceptance of Terms

By accessing, browsing, or using the Site, or by placing an order, you agree to comply with and be bound by these Terms, including any additional policies referenced herein. These Terms apply to all users of the Site, including visitors, customers, and account holders.

2. Eligibility

You must be at least the age of majority in your jurisdiction to use our Services. By using the Site, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding agreement.

3. Use of the Site

You agree not to use the Site for any unlawful or prohibited purpose. You must not:

  • Violate any applicable laws or regulations

  • Infringe intellectual property rights

  • Submit false or misleading information

  • Transmit viruses, malware, or harmful code

  • Attempt unauthorized access to our systems

4. Products, Pricing & Orders

Product Information
We strive to display accurate product information, including descriptions and images. However, Milo Picks does not guarantee that all content on the Site is accurate, complete, current, or error-free.

Pricing
Prices on the Site may be displayed in Canadian Dollars (CAD) and United States Dollars (USD). Currency selection may depend on your location, device, or selected settings. All prices are subject to change without notice.

In the event of a pricing error, Milo Picks reserves the right to cancel or refuse any order placed for a product listed at an incorrect price.

Order Acceptance
All orders are subject to acceptance by Milo Picks. We reserve the right to limit quantities, cancel orders, or refuse service at our sole discretion, including in cases of suspected fraud or unauthorized activity.

5. Payments

Payments are processed through secure third-party payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize Milo Picks to charge the full order amount, including applicable taxes and shipping fees.

6. Shipping and Delivery

Shipping timelines are estimates only and are not guaranteed. Milo Picks is not responsible for delays caused by shipping carriers, customs processing, weather, or other factors beyond our control.

Risk of loss and title for products pass to you once the order is handed over to the shipping carrier.

7. Returns & Refunds

All returns, refunds, and exchanges are subject to our Return & Refund Policy, which is incorporated into these Terms by reference.

8. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.

Milo Picks reserves the right to suspend or terminate accounts that violate these Terms.

9. Loyalty Program & Promotions

Participation in any rewards program, loyalty program, referral program, or promotional offer (including Milo Picks Rewards) is subject to additional terms and conditions. Points, rewards, and promotional credits have no cash value and may be modified or discontinued at any time.

10. Intellectual Property

All content on the Site, including text, images, logos, graphics, and design elements, is the property of Milo Picks or its licensors and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

11. Third-Party Services and Links

The Site may include links to third-party websites or services. Milo Picks is not responsible for the content, accuracy, or policies of third-party sites.

12. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. MILO PICKS DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MILO PICKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS PURCHASED THROUGH THE SITE.

14. Indemnification

You agree to indemnify and hold harmless Milo Picks and its officers, directors, employees, and affiliates from any claims or demands arising from your breach of these Terms or misuse of the Services.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.

16. Changes to These Terms

Milo Picks reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@milopicks.com
Website: www.milopicks.com